HOW IT WORKS
TRADE IN FROM HOME
STEP 1
GET YOUR FREE LABEL
Print out a zero-cost-to-you shipping label to use on any box (hint: we love recycling old packaging). Already have a Clean Out Kit? Activate it here.
STEP 2
SEND IN PRELOVED CLOTHING
Load up your package with women’s clothing, handbags, shoes and accessories (all brands welcome). Then, drop it off at your local USPS or FedEx.
STEP 3
EARN DISCOUNTS AND CREDIT
For each pair of jeans you send, you’ll get $20 off new ones from Madewell.* Plus, you’ll earn shopping credit in exchange for any other clothing that sells within the listing window**.
OR BRING YOUR OLD JEANS TO A STORE
Bring preloved jeans of any brand to your local Madewell and we'll resell them or recycle them through a partner like Cotton's Blue Jeans Go Green™ program. Plus, for every old pair you trade in, you'll get $20 off new ones.
GET $20 OFF NEW JEANS FOR EVERY PAIR YOU SEND IN.*
what you need to know
HOW TO HAVE THE BEST CLEAN OUT EXPERIENCE
Quality Standards
Only 50% of items in the average kit qualify to be listed. The rest will be reused or responsibly recycled, or you can opt to have your items returned to you.
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No Signs of Wear
Including pilling, fading, and shrinkage.
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No Damage
Like missing parts, rips, stains, and odors.
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No Alterations
Including missing sizing information.
Payout Examples
For eligible brands, payouts are 4%-56% of the list price. Some value brands are ineligible. See payout percentages.
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Old Navy Dress
$0 payout Why?
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J.Crew Sweater
$2.66 payout
(12% of sell price) -
Céline Bag
$232.95 payout
(56% of sell price)
Have questions? View our FAQs or email us at madewellforever@thredup.com
*$20 discount valid on purchase of full-price Madewell branded jeans made in Madewell stores or at madewell.com when you contribute one pair of jeans to Madewell's denim upcycling program. Not valid on phone orders. Discount cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or combined with any other offer. Discount not valid on Madewell Forever styles or third-party branded merchandise. All denim collected at stores will be recycled through Cotton's Blue Jeans Go Green™ program or resold through Madewell Forever or thredUP.com. Terms are subject to change. Blue Jeans Go Green™ is a trademark of Cotton Incorporated.
** Madewell credit is based on the selling price of items sold per kit within a 30-day listing window.