Model wearing a striped Madewell tank top and Madewell denim shorts

WE’RE ALL ABOUT SECOND CHANCES

Print out a free shipping label and send your preloved clothes to our friends at thredUP. They’ll resell or responsibly recycle your items and you’ll score Madewell credit for the items that sell (not to mention: good vibes times infinity).

how it works

TRADE IN FROM HOME

STEP 1

GET YOUR FREE LABEL

Already have a Clean Out Kit? Activate it here. Or print out a zero-cost-to-you shipping label to use on any box (hint: we love recycling old packaging).

STEP 2

SEND IN PRELOVED CLOTHING

Load up your package with women’s clothing, handbags, shoes and accessories (all brands welcome). Then, drop it off at your local USPS or FedEx.

STEP 3

EARN DISCOUNTS AND CREDIT

For each pair of jeans you send, you’ll get $20 off new ones from Madewell.* Plus, you’ll earn shopping credit in exchange for any other clothing that sells within the listing window**.

Activate a kit Activate a kit print a free label print a free label

OR BRING YOUR OLD JEANS TO A STORE

Bring preloved jeans of any brand to your local Madewell and we'll resell them or recycle them through a partner like Cotton's Blue Jeans Go Green™ program. Plus, for every old pair you trade in, you'll get $20 off new ones.

THE ULTIMATE RESELLING GUIDE

Must-read quality checklist

Please check every single item before packing!

  • quality acceptance icon

    Ensure that you ONLY send clean and freshly laundered items

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    Check hidden spots for wear and tear: behind the neck, under the arms, crotch area

  • quality acceptance icon

    Remove all personal items from pockets and handbags

In-demand designer items that are in good but not excellent condition might be accepted, but they MUST be clean and freshly laundered

What we can’t resell

Quality is the #1 reason items are not accepted for resale.

  • what we can't resell icon

    Items with wear and tear

    No pilling, fading, shrinkage, stains, odors

  • what we can't resell icon

    Damaged or altered items

    No rips, holes, missing parts, broken zippers, altered hems, missing labels

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    Banned categories

    No men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items

  • what we can't resell icon

    Items that don’t have a size

    Accessories are an exception, as are some highly sought-after brands like Lululemon

Payout examples

For eligible brands, payouts are 3%-80% of the sell price. Some value brands are ineligible. See payout percentages.

Brand Estimated Earnings
Old Navy Dress
$0
Why?

Gap Jeans

16% of sell price

$3.52

J.Crew Sweater

21% of sell price

$6.71

Reformation Dress

49% of sell price

$40.34

Céline Bag

80% of sell price

$332.79

FAQ

45 day consignment timeline

Send in popular brands our thrifters know and love. Ensure items are in excellent condition. Only send clean and freshly laundered items. Don’t send items from our banned categories list: men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items.

Please see our complete list of ineligible brands here.

Visit the Clean Out tracker for details about your kit.

Clean Out bags are only available in our retail stores. Pick up a Clean Out bag (pack up to 30 lbs!) at a Madewell store.

Have questions? View our FAQs or email us at madewellforever@thredup.com.