Find new items in all sizes at Madewell

If you decide an item isn't the right fit for you, visit our returns page to process your request. Returns must be sent back within 14 days of delivery.

The 14-day timeframe starts when an item is delivered, not the order as a whole. If your order is arriving in multiple shipments, you may have different return windows.

Multiple items may be sent in one package, as long as the return slips are included.

Your refund will be issued to your original form of payment. Note that a shipping return fee of $5.99 will be deducted from your refund.

Refund Requirements:

  • Items MUST be returned in the condition that you received them (i.e., items that are New with Tags must have original tags attached, clothing must not be worn or washed, etc.).
  • Original shipping charge for returned items will not be refunded.
  • Final-sale items may not be returned.